CX Forum East

At CX Forum East in New York City, you’ll turn ideas into action with practical guidance, proven strategies, and quality time with Forrester analysts. This intimate event — capped at fewer than 400 delegates — is designed for candid conversations, hands-on learning, and networking that accelerates your next decision. Whether you’re shaping customer experiences, leading digital transformation, or driving marketing innovation, you’ll leave with frameworks, tools, and a clear plan to deliver measurable business impact.