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Oct 08 - Oct 08, 2024

Unlocking CX Success: How to Build Agile CX Teams

Virtual

Fee
Free Event 
address
CX - Customer Experience
Host User
CX Dive
Unlocking CX Success: How to Build Agile CX Teams

This webinar features top Customer Experience experts sharing insights and practical guidance for CX, finance, and operations teams, highlighting the cross-functional impact of effective customer-centric strategies.

You'll learn ways to enrich the customer experience, including:

  • Finding the "why" for your CX focus and how it aligns with company strategy and brand
  • Managing costs at the team level in creative ways that spur innovation and customer engagement
  • Using the right technology to bridge silos to foster a unified approach across the business