How to Use AI & Social Data to Win and Keep Customers

Today’s customers want quick and personalized brand responses whenever and wherever they need them. If your team can’t respond swiftly to your customers, let alone delight them, you could lose them. 

Sprout and Salesforce’s global partnership enables your team to deliver world-class social customer care so you can meet these high expectations without slowing down your workflows.

This session, led by industry leaders Ryan Barretto, Sprout’s incoming CEO and current President, and Ryan Nichols, Chief Product Officer of Service Cloud at Salesforce, will delve into the benefits of integrating Sprout’s intuitive, AI-powered social media management solution with Service Cloud’s top-tier customer care offering. 

In this session, you’ll learn how to:

• Leverage social for speedy, impactful, multi-channel customer care 
• Create competitive care strategies using AI to scale efficiency and data analysis
• Deliver personalized experiences at scale and differentiate from your competitors using Sprout + Salesforce.

Plus, we’ll have powerful customer testimonials, a sneak peek into our roadmap, and a quick demo of our Salesforce integrations—sure to make it an interactive and engaging learning experience.