Oct 19 - Oct 19, 2023
Entering a new era of travel, leading airlines, hotels, online travel agencies (OTAs), and cruise lines will have to do more than sell trips. Travelers also want them to help make sure their entire journey is as smooth and stress-free as possible. As a result, travel insurance has become an unexpected linchpin in creating a fully connected customer trip.
Join Skift, Allianz Partners, and Marriott for a webinar that will discuss how travelers are expecting more protection and even better service from travel suppliers than they did pre-pandemic. To stay competitive, travel companies must develop innovative and creative solutions to deliver a connected customer experience — offering more personalized purchasing options, balancing self-service technology with the human touch, and opening new avenues for long-term customer loyalty.
What You’ll Learn