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Dec 04 - Dec 05, 2023

CX U.K. Exchange 2023


London, UK
Host Invite 
CX - Customer Experience
Host User
CX U.K. Exchange 2023

Rethinking The Meaning Of Customer Excellence
Empowering Employees - Embracing AI - Translating CX To Cash 

The past year of financial recession has brought with it tighter budgets and greater scrutiny of new investments, and CX leaders are faced with the great task of proving their worth at the same time as demonstrating the meaning of being the internal CX Champion. Simultaneously, the opportunities for CX success have never been so many, with tools such as Generative AI buzzing around, and endless channel prospects. This year, we will not only be bringing together CX leaders from across the space to share and discuss success stories and game-changing strategies, but we will additionally for the first time ever, be hosting the glamourous CX Exchange Awards, honouring the amazing achievements of our CX community. So pack your black-tie and cocktail dresses and join us for this unmissable CX event of the year!