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Future of Retail

The FT Future of Retail Summit will return in 2024 to examine how the retail industry is responding to record high global inflation, more calculated consumer spending and the emergence of revolutionary technologies that provide new growth opportunities for retailers. Expertly crafted panels and high-level keynote speakers will address how to earn and maintain customer loyalty in the face of tough economic conditions, and look at how to invest and use technology like AI for sustainability, to improve operational efficiency and create a more personalised omnichannel shopping experience for customers.  


Taking place across one day the event will be gathering some of the biggest names in the industry, from ecommerce, digital, marketing, tech, logistics, manufacturing and finance who are helping to create a customer-led and technology-enabled next generation of retail.