Genesys Customer Innovation Awards

Recognizing and celebrating customer experience excellence

Throughout the years, organizations of all sizes have taken the future into their hands and powered the world’s best customer experiences. For this, you deserve the spotlight. That’s why, for the past 17 years, the Genesys Customer Innovation Awards has recognized you for shaping the industry and giving your customers the experiences they deserve.

This year, eight winners will be named across five key categories designed to recognize customer experience transformation, excellence, innovation and impact. Committed to celebrating the best of the best, the awards are open to companies of all sizes, in all markets.